We offer a no questions asked money-back guarantee.
We are so confident in the quality of our products that RS Labs provides an unconditional 100% money back guarantee on all of our nutritional products to our retail customers. RS Labs guarantees:
If you are unhappy with the products for any reason, simply return the product within 30 days of your receipt of the product. We will provide a refund for any number of unopened bottles and 1 opened bottle (even if it is completely empty!) that you purchased from us. Return procedures are listed below.
In trying to keep our business simple for you, we have established the following procedures for customers who have purchased products from us. You don’t need a return authorization. You don’t need tracking numbers. You don’t need permission. You don’t need to call us and explain anything.
Just include your name and address on a slip of paper. Please write clearly so we can get your money back to you quickly. We also would appreciate your noting the reason for your return, but it is not necessary.
Send products to be returned, postage paid, within 30 days of your receipt, with the above information included in the package to:
5334 Torrance Blvd, 2nd Floor
Torrance, CA 90503
We will promptly issue a refund of the price you paid to us to your credit card upon receipt of your package. We require products to be returned for a refund to be issued. This keeps those few customers who are so inclined from taking advantage of our return policy.
RS Labs does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a nutrition program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Please consult with a healthcare professional before starting any diet, exercise or supplementation program. RS Labs makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.
The information contained in this online site (the “Service”) is presented in summary form only and intended to provide broad consumer understanding and knowledge of health care topics. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. The Service does not recommend the self-management of health problems. Information obtained by using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment, nor does it necessarily apply to your individual health condition. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here. If you are under medical care or taking prescriptions, you should consult with your physician as to the impact of RS Labs products on your health.
The information is compiled from a variety of sources (“Information Providers”). Neither RS Labs nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of RS Labs or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall RS Labs or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded even if RS Labs or Information Provider has been advised of the possibility of such damages.
Information accessed through this online site is provided “AS IS” and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. RS Labs and Information Providers make no warranty as to the reliability, accuracy, timeliness, usefulness or completeness of the information. RS Labs and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. RS Labs is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.
How to Contact Us
Customer Support in the U.S. 1-800-401-9186
Customer outside the U.S. +1-310-374-9800.
5334 Torrance Blvd, 2nd Floor
Torrance, CA 90503